Reservation Assistant

Reporting to Office Manager

Responsible for guest enquiries, guest arrivals, guest checkouts, sales, departmental communication and reservations

Your Purpose

Contribute to the smooth daily operation of the front and back office, working directly with the hotel team and in partnership with management to drive all procedures to ensure success in line with business ambitions.  Direct the hotel’s activities to maintain high standards, maximise sales as well as uphold a consistent and exemplary guest and employee experience. 

Key Management Responsibilities:

  • Customer Correspondence
  • Sales & Reservations
  • Daily Departmental Communication

For more information on the above opportunity, please contact our team on [email protected]